Who we are

For the purposes of the Data Protection Act 2018 (“DPA”) and the General Data Protection Regulation 2016/679 (“GDPR”) the data controller is Evolene Limited, a company incorporated and registered in the United Kingdom under number 13141419, our registered office address is 2 Sebergham Castle, Welton, Carlisle, CA5 7HG. Our website address is: evolene.co.uk and you can raise privacy-related enquiries by contacting Privacy@evolene.co.uk.

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)
• Some technical details about the device you use to access our website (for example, browser type, cookies and IP address)
• Payment information of our clients (for example, we keep copies of purchase orders)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Subscribing to our newsletter
• Filling out a Contact Form
• Paying for our services

We use the information that you have given us in order to:

• Keep our clients and potential customers updated on services that may be of interest to them

We may share information with:

• EcoSend to contact subscribers, for more information visit: https://ecosend.io/privacy
• Webflow to follow up with people who have submitted a Contact Form, for more information visit: https://webflow.com/legal/privacy
• Microsoft Office 365 for storing emails and documents, for more information visit: www.privacy.microsoft.com/en-us/privacystatement

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting privacy@evolene.co.uk

(b) We have a contractual obligation to our clients, for example, we process your payment information when you purchase our services.

(c) We process your information for our legitimate interests while applying appropriate safeguards that protect your privacy. This means that we process your information for things like:

• Providing, maintaining, and improving our services to meet the needs of our users
• Developing new products and services that are useful for our users
• Understanding how people use our services to ensure and improve their performance
• Customising our website to provide you with a better user experience
• Marketing to inform users about our services

How we store your personal information

Your information is securely stored in compliance with the data protection law in the UK, EU or USA (depending on what services you sign up for).

We keep your personal information on our systems for as long as is necessary for the undertaking of the relevant activity specified above, or as long as is set out in any relevant contract you hold with us. We will then dispose of your information by permanently deleting it from our databases.

What rights you have over your data

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at privacy@evolene.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at privacy@evolene.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Helpline number: 0303 123 1113

ICO website can be found here.

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